Accessibility

This website is partially compliant with the Royal Decree 1112/2018 due to exceptions and non-compliance with aspects detailed in the next section.

NON-ACCESSIBLE CONTENT

The following content is not accessible for the reasons below:

• Non-compliance with Royal Decree 1112/2018

There may be some contrast aspects that do not meet the minimum required 3:1 ratio against adjacent background colors in certain website sections. [9.1.4.11 Non-text contrast]
Some labels or instructions may not be properly tagged [9.3.3.2 Labels or instructions]

Some status messages may not meet minimum requirements [9.4.1.3 Status messages]

Error suggestions may not comply with minimum requirements [9.3.3.3 Error suggestions (conditional)]

There may be failures in sequential navigation affecting page meaning or operation [9.2.4.3 Focus order]

It is not possible to prevent users interacting via voice commands from accidentally triggering interactive elements [Requirement 9.2.1.4 – Character key shortcuts]

• There may be occasional editing errors on some web pages

Disproportionate burden
Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on August 1, 2023.

The method used to prepare it was a self-assessment conducted by the company itself.

COMMENTS AND CONTACT DETAILS

You may communicate regarding accessibility requirements (article 10.2.a of Royal Decree 1112/2018), such as:

• Reporting any possible non-compliance by this website
• Reporting other difficulties accessing the content
• Submitting any other accessibility-related inquiries or suggestions for improvement

Via the contact email: info@nokutravel.com.
You may file:

• A complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
• An accessible information request related to:

Content excluded from the scope of application of Royal Decree 1112/2018 as established by article 3, section 4
Content exempted from accessibility requirements for imposing a disproportionate burden.

In an accessible information request, you must clearly specify the facts, reasons, and request to verify that it is a reasonable and legitimate claim.

Complaints and claims regarding accessible information must be submitted via the above email.

APPLICATION PROCEDURE

If an accessible information request or complaint has been denied, you disagree with the decision made, or the response does not meet the requirements of article 12.5, the interested person may file a claim. Likewise, a claim may be initiated if twenty business days pass without receiving a response.